Returns & Refunds
Shipping & Delivery Policy
1. We are committed to providing a secure and private shopping experience. Below is everything you need to know about how we handle and ship your orders.1. 100% Discreet PackagingYour privacy is our top priority. We guarantee that your package will arrive in a way that protects your confidentiality.
- Neutral Outer Packaging: All orders are shipped in plain, unmarked brown boxes or opaque poly mailers.
- No Logos or Branding: There is no mention of "[Your Store Name]" or the contents of the package on the outside of the box.
- Generic Return Address: The return label will list a neutral name, such as "[Your LLC Name or 'Shipping Dept']," rather than an adult-themed brand name.
2. Discreet Billing To further ensure your privacy, your bank or credit card statement will show a charge from "[Your Generic LLC Name]" instead of our store name.
3. Shipping Options & Costs
We offer several shipping methods to meet your needs:
- Standard Shipping: Typically arrives within [3–5] business days.
- Express Shipping: For faster delivery, arriving within [1–2] business days.
- International Shipping: We ship to most countries. Please note that customs declarations will use vague, neutral terms such as "Personal Massager," "Silicone Sculpture," or "Health Product" where legally permissible.
4. Handling & Processing Times
- Ready-to-Ship Items: Orders placed before [Time, e.g., 2 PM EST] are typically processed and shipped within 3 to 5 businsess days.
5. Tracking Your OrderOnce your order is dispatched, you will receive a confirmation email with a tracking number. To maintain discretion, tracking updates will not include specific product names.6. Order Issues & Return.
6. If your item arrives damaged, please contact us at[Your Support Email]within[48]hours of delivery.
